Integration Manager crashes - II

This article is a continuation of another article Integration Manager crashes published in July. I observed that the Integration Manager is hanging specially in GP2010 even in normal GP client. The behavior is such that after running an integration, the Dynamics GP screen fails to open up and dynamics.exe continue to be seen as active under processes in Windows Task Manager. Killing this process serves no good.

Possible Resolutions

1. I cannot be specific on the resolution as I have not personally experienced the error so far.

2. When we upgrade GP2010, GP2010 is installed as a separate instance and GP10 instance continue to exist and so is the case with Integration Manager for GP10.

3. In some cases, this IM instance is left installed and the same instance will be used to run the integrations on GP2010. This can lead to errors. Always ensure latest IM is installed with the required service packs.

4. It is recommended to uninstall GP10 and old IM instances from the computer completely before installing GP2010 and IM 11.

5. Another common error that we commit is to ignore converting(upgrading) the IM database from old database. Whenever we install a fresh instance of IM, it is required that the database is converted if the same integrations are required in the new one. To convert the database, Go to Tools >> Convert Database. Click Select Database and select the source database (old) and click Convert. Do not forget to copy the old database from old IM instance to this new instance before doing this exercise.

6. Do a Repair on the IM.

Update: (09-AUG-11)

Waqas has posted nice resolution to some of the Integration Manager errors that were encountered at the client machine for GP2010.

“The destination could not be initialized due to the following problem: ActiveX component can't create object”

“The destination could not be initialized due to the following problem:  Cannot create Active X Component.  Cannon create Active X Component”

“The RPC Server is unavailable “

Resolution can be adopted from his blog directly here.

http://waqasb.blogspot.com/2011/08/dynamics-gp-2010-integration-manager-11.html

Popular posts from this blog

Partner Point: A proactive approach MUST

Here we are talking about Dynamics GP in specific, but this is applicable to other products as well. Our job doesn’t end with just installing and deploying the solution out there. In fact, Our job as the most trusted partner would just start from there. We cannot expect the customers to constantly follow up on the latest software updates rolling down for their use because they expect they are in safe hands just like how You’d relax once you hand over your tax documents to your CPA. Microsoft on its part tries to send E-mail updates to the customers but how many of them would pay attention to these updates unless the partner approach them on a rather personalized basis explaining the benefits. I’ll illustrate the above with an example. We know Analytical Accounting has some critical updates pending in earlier versions of GP and these were made available in GP 10 SP4. As a partner, It becomes our obligation to take this update to the customers, whether they take your advice or not is d
Read more

Dynamics GP Fixed Assets GL Posting Batch Missing After Depreciation Run

Image
I got a call from a user who was seemingly worried about her monthly depreciation batch went missing from GL posting routine in the Dynamics GP Fixed Assets. I quickly took her desktop on Teamviewer Quick support and understood the problem she is facing. Let me explain the issue in detail before I tell you the solution. Dynamics GP Fixed Assets GL Posting Issue Issue The user ran the depreciation routine in Dynamics GP for November month through Dynamics GP | Financial | Routines | Depreciate All Assets. Till here, all was good. She then proceeded to FA GL posting routine. Dynamics GP | Financial | Routines | GL Posting. She could not find the batch in GL posting lookup. In other words, the monthly depreciation batch is not accessible for posting. She then ran the depreciation process again and this time when she went to GL posting window and tried processing, the system threw an error message as below There are no transactions matching these restrictions. Modify yo
Read more