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Showing posts from 2018

Dynamics GP Fixed Assets GL Posting Batch Missing After Depreciation Run

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I got a call from a user who was seemingly worried about her monthly depreciation batch went missing from GL posting routine in the Dynamics GP Fixed Assets. I quickly took her desktop on Teamviewer Quick support and understood the problem she is facing. Let me explain the issue in detail before I tell you the solution. Dynamics GP Fixed Assets GL Posting Issue Issue The user ran the depreciation routine in Dynamics GP for November month through Dynamics GP | Financial | Routines | Depreciate All Assets. Till here, all was good. She then proceeded to FA GL posting routine. Dynamics GP | Financial | Routines | GL Posting. She could not find the batch in GL posting lookup. In other words, the monthly depreciation batch is not accessible for posting. She then ran the depreciation process again and this time when she went to GL posting window and tried processing, the system threw an error message as below There are no transactions matching these restrictions. Modify yo

Dynamics GP 2016 Workflow Email Notification Error

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Dynamics GP Workflow interface has been simplified ever since GP 2013 was launched. The functionality continued to improve on each version release. The ability to setup and configure workflows within native GP interface has reduced several steps in the process. I got a call this morning from my client who's a happy customer using Dynamics GP workflows extensively in his organization for more than an year ever since I implemented GP for him. The problem is none of the workflow notifications are popping up in users inbox. Strange. After taking control of his screen through a remote connection, I quickly went with the series of troubleshooting steps. 1. What is the mail server used by client? Office 365. 2. Did the workflow email sender account password change recently? Yes. they did change the password recently. So, I went to Workflow setup window through Microsoft Dynamics GP | Administration | Workflow Setup and have him update the password twice. 3. After saving the