Reset Workflows in Dynamics GP

Recently while I was testing the workflows for Dynamics GP, I have had to uninstall the Workflows. Prior to uninstalling the workflows, it is always recommended to deactivate the active workflows. I forgot I was having GL Entry batch approval workflow active while doing this uninstall operation. The result was whenever I login to GP and try to open the General entry or GL batch entry window, I get a message saying Dynamics GP encountered an error and needs to close. Then it crashes immediately. I observed the GL batch entry window continue to show Workflow layer on top of it. In order to overcome this issue, I followed this troubleshooting method as below

1. Tried deactivating the workflows by going to Microsoft Dynamics GP | Tools | Setup | Workflow Setup. I could not unmark the Activate Workflow option there.

2. I went to SQL Server Management Studio (SSMS) and ran a statement on my company database SY00500 table to see the active batches for which workflow shows to be activated. I ran the following statement to update the active workflow batches to remove the reference of workflows from those batches

UPDATE SY00500 SET WORKFLOWPRIORITY = 0 WHERE BACHNUMB = “TEST”

3. Then went to DYNAMICS database, Ran the following statement

UPDATE SY01500 SET WORKFLOWENABLED = 0 WHERE CMPANYID = “ YOUR COMPANY ID”

Now Try logged in Dynamics GP and checked if the same error as reported originally above is recurring. It is perfect this time.

Popular posts from this blog

Dynamics GP Fixed Assets GL Posting Batch Missing After Depreciation Run

Image
I got a call from a user who was seemingly worried about her monthly depreciation batch went missing from GL posting routine in the Dynamics GP Fixed Assets. I quickly took her desktop on Teamviewer Quick support and understood the problem she is facing. Let me explain the issue in detail before I tell you the solution. Dynamics GP Fixed Assets GL Posting Issue Issue The user ran the depreciation routine in Dynamics GP for November month through Dynamics GP | Financial | Routines | Depreciate All Assets. Till here, all was good. She then proceeded to FA GL posting routine. Dynamics GP | Financial | Routines | GL Posting. She could not find the batch in GL posting lookup. In other words, the monthly depreciation batch is not accessible for posting. She then ran the depreciation process again and this time when she went to GL posting window and tried processing, the system threw an error message as below There are no transactions matching these restrictions. ...
Read more

How to Enable and Disable Maintenance Mode in Dynamics 365 FO

Image
Maintenance mode in Dynamics 365 for Finance and Operations is required to be switched on for system administrators to make system changes that might affect system functionality. It is available for the safe use of the application. Only those users with Maintenance mode user role and system administrators roles can sign into the application till the time the mode is turned off. When the maintenance mode is switched off, there can't be changes made in certain areas of the system. Maintenance mode is required for activities such as activating financial dimensions, creating departments/cost centres, account structure activation and other system related functions. Enable and Disable Maintenance Mode  The easy way to enable and disable maintenance mode is using SQL query the D365 FO on premises is installed. Previously, Lifecycle services (LCS) used to have such an option for configuring the maintenance mode.  Maintenance mode can be changed from enabled to disabled ...
Read more