6/10/2010

Unable to connect to the Home Page Metrics URL

In Microsoft Dynamics GP 2010, We can get this error.

“ Unable to connect to the Home Page Metrics URL. Please contact your system administrator.”

Causes of this error is that you’ve activated the option to use SQL server reporting services Home page metrics under Charts and KPIs’ in Reporting tools setup window (Dynamics GP | Administration | Setup | System | Reporting Tools setup)  and provided incorrect URLs’ in your SQL reporting services setup tab in Dynamics GP.

Resolution for this error is

1. Ensure your SSRS is running properly

2. In SQL Server Reporting Tools setup tab in Dynamics GP, Check the URLs’ provided for Report server and Report Manager. The standard path of these reports are provided in Help Manual of Dynamics GP 2010.

Until Next Post….