Management Reporter Failed reports Queue cleanup

If you ever come across an issue where you cannot remove the queued reports (failed) from queued status, follow the approach suggested here.

In addition to this, enjoy the two tips below

1. If you wonder how you can connect to MR when away from a domain network, the best solution would be to connect to your domain through a vpn connection. Once it is connected through a vpn to your domain, it works the same way as you are within domain.

2. When you run the reports in MR Report designer and if you see the reports are just queued and not processing further to view the reports, then the culprit might be the Management Reporter Process service. Go to Start | Run | Services.msc, locate Management reporter process service and start the service.


David Musgrave: Dancing to the tunes of Dexterity at Convergence

Here is an exclusive don’t miss video of David Musgrave’s outstanding performance at Coca Cola Museum, Convergence event 2011, Atlanta.It was a terrific performance from you David.


Smart Search: Google for Dynamics GP

I did not test this product yet as I do not have one copy because Matt Landis at Dynamics Small Business (Landis Computers) is offering a free copy exclusive to partners at the convergence event and I’m not there at the event physically though I’m virtually present following the lovely updates, thanks to Twitterati.

My first reaction when I saw Matt post on his blog on this smart product was speechless. I don’t know if he is using Google search for real but I’d say it outsmarts the Google search engine at least for retrieving Dynamics GP records.

Ok. For those who didn’t get a chance to look at this smart search, I’d provide a brief introduction. Smart search for GP is an enhancement add in developed by Landis Computers (Dynamics Small Business) that will allow you do a search (smart search) for any keyword and get the results from all the GP modules with nicely organized tabs. As Matt tells us on his blog, the records are returned within a bit of seconds for a sizeable data.

Now, Let me justify why I’m so enthused and surprised at this. Microsoft offers Office SharePoint with Search capabilities and there is a Dynamics GP extension to this search center. However Office SharePoint comes with a price as it is not offered free unlike SharePoint foundation 2010 and the deployment is a little tricky and complex. Unlike Office SharePoint, We now have this product that can achieve the same for us. Moreover, another cool feature within this Smart search that I observed is the ability to drill back to the GP window from the search results.

Matt has posted a nice 1 minute video with a live demo of the product. I’m giving the video link  here.

Those at the convergence event must be lucky to get a glimpse of this cool add in and even a chance to win this over. I hope matt understands that I’m thousands miles away from the event but would definitely send one copy to me.

Just to conclude, I ‘d say to Matt, Great Job. Don’t forget to read Matt’s write up on this cool add in on his blog. Follow the link here to read more about this add in.



Microsoft–Good Side of the support

I fervidly brought up a recent support issue, I thought I must also post the good side of Microsoft support. This time, It is another Partner / Customer appreciation of the Microsoft Dynamics GP Technical support.It’s an appreciation call for the guys at Fargo / Redmond from Michael Johnson for their timely help by quickly (within 24 hours) mobilizing to produce a fix for his problem in Contract Administration. To get to know more, Read from the man himself, Michael Johnson on his blog.


Microsoft: Are You Listening?

Are you listening and doing something positive on Jennifer Kuntz? One could understand how much pain and frustration she had when you see her blog post taking a lot time in detailing her horrible experience with Dynamics GP Technical Support and her time in writing a comment on my blog post stressing further that no one yet has even contacted her.

I’m posting her comments to my post on this here for the sake of readers.

You are correct, I have not posted an update, the issue continues to be unresolved.I received an email shortly after I posted (unrelated, just a coincidence) further explaining that they will escalate the case I opened up since everyone seems confused on how to fix the Partner source website (it’s not Ops, it’s not VOICE, hmmm). I got the usual survey request after the case was closed as well where I indicated my displeasure – and that resulted in an email from Microsoft yesterday to me (“I noticed we were unable to meet your expectations”….) and asked if I was still having the issue and of course, yes, it’s still an issue.The thing that boggles my mind is the horrendous communication – there is no one communicating with me outside of these two emails lately about the status. Shocking really!


FRx 6.7 Service Pack 12 for Microsoft Dynamics GP released

FRx 6.7 Service Pack 12 for Microsoft Dynamics GP is now available on Customer source for download. The upgrade path for SP12 is from SP9. For more information on the release news, click here.

Posts Digest from DynamicsBlogger.com

Here is the Digest of the recent posts published on DynamicsBlogger.com.

1. Dynamics GP 2010 R2: Demo Mate for New features. This post contains details and download links for Dynamics GP 2010 R2 Demos of new features.

2. Download Sample Management Reporter Reports for Dynamics GP 2010. This post contains instructions to create a new demo company in MR and download links of sample reports for Fabrikam in Dynamics GP 2010.

3. Disenchanted with Microsoft Support. This post highlights the discouraging experience of Jen Kuntz from Microsoft Support for her Payroll issue (canadian payroll). It is surprising no one yet responded to her post. Are we forgetting the basic principles of customer service here of late?