Dynamics Blogger

One of the most flexible feature of Microsoft Dynamics GP is its ability to send reports by E-mail in text or PDF format on the fly. Majority of users find this feature useful and part of their day to day operation. Microsoft Office Outlook 2010 brought new issues to this feature. Starting Microsoft Office 2010, Outlook is available as a 32-bit application and 64-bit application. For those running with Outlook 2010 32-bit application, Send To E-mail feature is no issue. However Issue is with Outlook 2010. The Send to E-mail functionality simply doesn’t work with 64-bit Outlook 2010. When a report is run and send to E-mail, Text or PDF whatever, is selected, Dynamics GP does nothing. Reason for this is Dynamics GP is developed as a 32-bit application . Send to E-mail is a MAPI application which is creating the issue here. Reasons for this issue on part of Microsoft Office 2010 are outlined in this link . Now I think you ask yourself the same question that I ask myself. Why the heck ...

This is again an issue I get to see in many client places where the users complain they see the Send to Mail Recipient(PDF) grayed out. If Adobe Acrobat writer is installed and the same is still grayed out on all workstations, the resolution is already outlined in KB Article 852539 . However, If the Adobe Acrobat writer is not installed and a different PDF writer like BCL EasyPDF , the Send To: Mail Recipient (PDF) grays out because this option works only when Adobe Acrobat writer is installed and Dexterity won’t entertain any other PDF writer except Adobe. One thing that is noteworthy is Printing to PDF still works with any PDF writer be it Adobe, BCL EasyPDF and so on. Most users complain why this is the case and even blame Microsoft for this. However, end of the day, it is the fact that remains. In one of the Newsgroups threads, I’ve seen interesting discussion that went on with regard to this and Patrick from Microsoft Developer Support has provided a genuine and hig...