Here we are talking about Dynamics GP in specific, but this is applicable to other products as well. Our job doesn’t end with just installing and deploying the solution out there. In fact, Our job as the most trusted partner would just start from there. We cannot expect the customers to constantly follow up on the latest software updates rolling down for their use because they expect they are in safe hands just like how You’d relax once you hand over your tax documents to your CPA. Microsoft on its part tries to send E-mail updates to the customers but how many of them would pay attention to these updates unless the partner approach them on a rather personalized basis explaining the benefits. I’ll illustrate the above with an example. We know Analytical Accounting has some critical updates pending in earlier versions of GP and these were made available in GP 10 SP4. As a partner, It becomes our obligation to take this update to the customers, whether they take your advice or not is d
Two issues that I’ve seen in Dynamics GP V10 SP3 appear to have been fixed in Dynamics GP V10 SP4. 1.This is something I’ve posted in my earlier post. “Error : Posting to table POP30310. Restore from a backup if possible” message that appears while posting a shipment for Serial tracked item. Link for this post is here . This appears to be resolved in Dynamics GP10 SP4 as I can see during my testing. 2. Stored Procedure error while trying to post the Cash Book Bank Management entry in Payables Management. This appears in Dynamics GP10 SP3 "Cannot insert the value NULL into column 'TRXDATE' , table GL20000, column does not allow nulls. UPDATE fails and then The stored procedure Update_BM_PM_Date returned the following results DBMS: 515 and Dynamics: 0” This bug also seem to be resolved with Dynamics GP V10 SP4 as I can see it again during my testing. I’ll update any other findings subsequently as and when I find the same.